⚖️ Commitment to Diversity and Inclusion

We are committed to creating an event environment that celebrates diversity and inclusion. We believe that a variety of perspectives and backgrounds enriches our discussions and drives true innovation, especially when exposed to viewpoints that challenge our way of viewing the world. Therefore, we strive to make our events safe spaces where everyone feels valued and respected, regardless of gender, sexual orientation, disability, physical appearance, race, age, religion, or any other characteristic.

📖 Respectful and Honest Dialogue

MiCustomer is an open book. Similarly, we encourage all participants to engage in honest and passionate discussions about their experiences. Sharing insights about our event themes is vital for mutual growth and the future development of the MiCustomer product. However, it is crucial that these discussions are conducted respectfully and thoughtfully, without resorting to demeaning, derogatory, or discriminatory language. Constructive criticism should be delivered professionally, focusing on ideas rather than individuals.

🚨 Anti-Harassment Policy

Harassment in any form will not be tolerated at the MUG event. This includes, but is not limited to:

• Offensive comments related to gender, sexual orientation, disability, physical appearance, race, age, or religion.
• Deliberate intimidation, stalking, or following of any involved member.
• Harassing photography or recording.
• Sustained disruption of talks or members.
• Inappropriate and unwarranted physical contact.
• Unwelcome sexual attention.

Participants asked to amend their behavior are to comply immediately.

📸 Media Recording and Usage

During the course of the MUG event, both in-person and virtual, Avertra and its representatives may capture photographs, sketches, and audio/video recordings. These recordings may include your name, likeness, voice, image, and any content you submit (whether in chat sessions, uploads, emails, or in person). By participating in the event, you grant Avertra irrevocable right and license to use, store, reproduce, publish, distribute, edit, create derivative works from, publicly perform, and disclose your likeness without any limitation, compensation and any claims or causes of action arising from the use of your likeness. All media containing your likeness will be owned by Avertra to distribute or utilize for any purpose, including promotional materials in print, electronic, and other media, including the Avertra and MUG websites.

📑 Terms of Participation and Content Use

Participants of MUG must adhere to the following terms of use for all sessions and materials. These guidelines are designed to ensure a respectful, lawful, and productive environment for all attendees.

Participants may not use our events to:

• Upload or provide content that is infringing, defamatory, obscene, pornographic, threatening, abusive, illegal, or otherwise inappropriate.
• Upload viruses or harmful components that could damage the event platform or disrupt sessions.
• Upload or provide content with a commercial purpose, solicit funds, or advertise goods and services without explicit permission.
• Share promotional materials, special offers, job offers, or product announcements unless expressly allowed by Avertra.
• Engage in communications that lead to or relate to agreements restraining trade, exchange specific information about prices, profits, or costs, or any other actions that limit competition or violate state and federal antitrust laws.
• Further any unlawful purposes or violate the rights of any person or entity.

⛔ Consequences of Violations

Violating this Code of Conduct will result in immediate and appropriate action as deemed by the organizing committee. This includes expulsion from the event without reimbursement for any travel or other expenses incurred. Our primary objective is to maintain a respectful and safe environment for all attendees, and we will act decisively to protect the integrity of our participating community.
By attending the MiCustomer User Group event, whether in-person or virtually, you agree to abide by this Code of Conduct. Let's work together to ensure a positive, productive, and enjoyable experience for everyone. If you witness or experience any behavior that violates this Code of Conduct, please contact an organizing member immediately.