📢 Privacy is a right to all

Welcome to https://mug.micustomer.ai (the “Site”). We recognize the importance of privacy for users of our Site, particularly when engaging in business activities. This document outlines our privacy practices for users of the Site (“Visitors”) who engage with the Site without transacting business and for those Visitors who register to transact business on the Site and utilize the various services offered by MiCustomer AI (collectively, “Services”) (“Authorized Customers”).

Personally Identifiable Information

This term refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains. This includes, but is not limited to, name, address, phone number, fax number, email address, financial profiles, social security number, and credit card information. Personally Identifiable Information does not include information collected anonymously or demographic information not connected to an identified individual.

• What Personally Identifiable Information is collected?

  We collect basic user profile information from all of our Visitors. Additional information collected from our Authorized Customers includes names, addresses, phone numbers, email addresses, business size and type, and the details of the advertising inventory they intend to purchase or sell.

• What organizations are collecting the information?

  In addition to information we collect directly, third-party service vendors such as credit card companies, clearinghouses, and banks, who provide services like credit, insurance, and escrow, may also collect this information. We do not control these third parties' use of information but ask them to explain their use of personal information from Visitors and Authorized Customers.

• How does the Site use Personally Identifiable Information?

  We use Personally Identifiable Information to tailor the Site experience, offer appropriate services, and fulfill transaction requests. We may also use this information to send updates or information related to the Site’s theme, respond to inquiries, or provide requested information.

• With whom may the information be shared?

  Information about Authorized Customers may be shared with other Authorized Customers for potential transactions. We may also share aggregated demographic information with our affiliates and third-party vendors. We provide an opt-out for those who do not wish to receive information or be contacted by us or our agents.

• How is Personally Identifiable Information stored?

  Collected Personally Identifiable Information is securely stored and is inaccessible to third parties or employees, except as necessary for the outlined uses.

Cookies and Login Information

Cookies are used to track Visitor preferences and enhance security for Authorized Customers. We analyze login details (IP addresses, ISPs, browser types) to manage the Site and understand user demographics.

Access and Corrections

Visitors and Authorized Customers can correct inaccuracies in their Personally Identifiable Information or deactivate their information by emailing us at mug@avertra.com. Although efforts are made to delete deactivated information, some residual data may remain due to backups

Changes to the Privacy Policy

We will notify our Users of any changes to our privacy practices by posting the updates on the Site. If changes may affect the previously agreed use of Personally Identifiable Information, we will also directly contact affected Users to prevent unauthorized sharing.

External Links

The Site contains links to other websites. We encourage Users to review the privacy statements of these external sites, as their privacy practices may differ from ours.